I had a truly incredible experience in Guatemala - and I have Pablo and the Etnica team to thank for it! Pablo worked closely with me to design a custom trip for my friend and me, taking into consideration our logistical preferences, interests, time window, and budget. As the primary planner for my friend's and my trip, I was in frequent communication with Pablo, and I was impressed by his expertise, professionalism, warmth, and dedication. It is clear that he is passionate about what he does, and wants his travelers to experience the best of what Guatemala has to offer! During our trip itself, everything was smooth, efficient, and executed perfectly, from airport transfers / transportation, food and cultural recommendations, and comfortable, conveniently-located accommodations. All of our guides were incredibly friendly, treating us like friends rather than "tourists"; in fact, I felt that my interactions with the locals were perhaps the best part of this whole experience. At the end of the trip, I remained in Guatemala solo, while my friend returned to the states. During this time, I continued to take tours and explore Guatemala per Pablo's recommendations, and I felt safe, met incredible people, and gained a huge appreciation for the culture and people. I will recommend Etnica to my friends and family with great enthusiasm, and I can't wait to return! Thank you for everything, Pablo! -Kim from NYC